Frequently Asked Questions
Domestic Shipping:
1. Processing Time: Orders are typically processed within 1-2 business days. During high-volume periods, processing may take up to 3-5 business days.
2. Shipping Methods and Delivery Times:
• Standard Shipping: 3-7 business days
• Express Shipping: 2-3 business days
• Overnight Shipping: 1-2 business days
3. Shipping Rates: Shipping charges are calculated at checkout based on the weight of your order and your location. We offer free standard shipping on orders over $150.
4. Tracking Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through the carrier’s website.
International Shipping:
1. Processing Time: Orders are typically processed within 1-2 business days. During high-volume periods, processing may take up to 3-5 business days.
2. Shipping Methods and Delivery Times:
• Standard International Shipping: 7-21 business days
• Express International Shipping: 5-10 business days
3. Shipping Rates: Shipping charges are calculated at checkout based on the weight of your order and your location. Please note that international shipping rates may vary.
4. Duties and Taxes: International orders may be subject to customs duties and taxes. These charges are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.
5. Tracking Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through the carrier’s website.
General Information:
1. Order Changes and Cancellations: If you need to change or cancel your order, please contact us within 24 hours of placing your order. Once your order has been processed, we are unable to make changes or cancellations.
2. Lost or Stolen Packages: We are not responsible for lost or stolen packages. If your package has been lost or stolen, please contact the shipping carrier directly.
3. Incorrect Shipping Information: If a package is returned to us due to an incorrect or incomplete shipping address provided by the customer, the customer will be responsible for the return shipping cost as well as the cost to resend the package.
4. Contact Us: If you have any questions about our shipping policy, please contact our customer service team
UPS returns-store credit only.
Women's Sizing Chart
| Size | Bust (in.). | Waist (in.) | Hips (in.). |
|----- -|--------------- |---------------- |--------------- |
| XS | 31 - 33 | 24 - 26 | 33 - 35 |
| S | 33 - 35 | 26 - 28 | 35 - 37 |
| M | 35 - 37 | 28 - 30 | 37 - 39 |
| L | 37 - 39 | 30 - 32 | 39 - 41 |
| XL | 39 - 41 | 32 - 34 | 41 - 43 |
| XXL | 41 - 43 | 34 - 36 | 43 - 45 |
**How to Measure:**
- **Bust:** Measure around the fullest part of your bust, keeping the tape measure level and snug.
- **Waist:** Measure around the narrowest part of your waist, usually just above the belly button.
- **Hips:** Measure around the fullest part of your hips, keeping the tape measure level and snug.
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